Returns and Exchanges Policy
At Sacred Sedona Myst, we want you to be completely satisfied with your purchase. Please review our returns and exchanges policy below to ensure a smooth process:
Refunds (Within 7 Days of Opening)
- If you are not fully satisfied with your purchase, we offer a full refund if the item is returned within 7 days from the date you open your package.
- To initiate a return, please contact us at [insert contact information] with your order details. Once approved, the item must be returned in its original, unused condition.
- Please note: shipping costs are non-refundable, and the customer is responsible for return shipping fees.
Store Credit (Within 30 Days of Opening)
- For items returned after the 7-day refund window, but within 30 days of opening the package, we offer store credit for the full value of your purchase.
- The item must be in its original, unused condition to qualify for store credit.
Exclusions
- This policy begins on the date the customer opens the box after receiving the order; shipping time is not included in this period.
- Returns after 30 days of opening are not eligible for a refund or store credit.
- Shipping fees are non-refundable, and the customer is responsible for return shipping costs.
We appreciate your understanding and are committed to providing you with quality products and service! If you have any questions about your return or exchange, please reach out to us at [insert contact information].